Why is automation essential for mortgage processing?

As mortgage markets get buffeted by volatile interest rates, variable demand, and pressure on profitability, lenders and processors still need to solve for three key strategic objectives:

• Better customer experience
• Faster turn around times
• Lower operational costs

Having valuable, specialist resources like underwriters and relationship managers spend time in manually reviewing extensive amounts of data from complex documents for income and identity verification is the single biggest bottleneck in the mortgage origination process.

Instabase can help automate this, allowing RMs to focus on clients, and underwriters on decision making and risk. Learn more here.